FAQ

Yes, we also offer a professional home measuring service to ensure you get exactly the right fit for your home.

Yes, we have a physical showroom where you can view our samples.

Yes, we offer professional fitting and installation services for all flooring products supplied by us.

Yes, we offer a delivery service for goods ordered, which includes a free delivery service for the local area.

Yes, disposal is available for old flooring only, not for beds and furniture.

For high-traffic areas, the most suitable option is a dense, low-pile carpet, ideally a twist variety.

The main difference is that wool is a natural product, while other products are chemically made.

It really depends on the condition, as applying a new carpet to a well-worn underlay will shorten the life of the carpet.

When your new carpet is first laid, it is best to first brush off the thick fluff that remains from cutting, and then proceed to vacuum as normal.

Normally within a week depending on availability.

No, laminate flooring should not be used in environments where it will get wet as the product will expand and overlap in time; instead, LVT is recommended.

AC ratings of 4 or 5 are highly recommended, while anything below this is not recommended.

Yes, laminate flooring can be susceptible to scratches.

Yes, installation depends on what is currently on the floor; laying laminate on top of existing laminate isn't recommended, while concrete flooring needs to be screeded and wooden flooring requires plyboard.

A light mop is recommended, and hoovering is also okay.

The main advantages of LVT are that it is waterproof, highly durable, scratch-resistant, and offers hyper-realistic wood, stone, or metal prints.

Yes, LVT flooring is waterproof.

Glue down LVT is usually used more in commercial environments as it doesn't expand or move, while click systems require an expansion gap.

Yes, LVT can be used with underfloor heating systems.

High-traffic or commercial areas typically require 0.55mm to 0.7mm or thicker.

Standard sheet vinyl, which comes in cushion or felt back, is a temporary solution as the color will fade over time, whereas LVT comes with a 15-year warranty once laid.

A felt-back vinyl is durable, but LVT is considered a better option.

Sheet vinyl flooring is most suitable for bathrooms and kitchens due to its water resistance and ease of cleaning, but can be used anywhere.

Cushion vinyl flooring usually has a recommended depth ranging from 1.8 to 3.8mm.

Yes, heavy appliances or furniture can cause permanent indentations or tears in the vinyl surface, particularly if they are dragged rather than lifted.

While memory foam moulds to your body, spring mattresses generally offer better airflow to keep you cool, as memory foam tends to trap heat and keep you warm.

The best way to know which firmness rating is right for you is to visit us, as we have beds on display for customers to try out.

We supply Otimum frames, standard Devan bases, and wood slatted bases.

Yes, we are able to offer a bespoke mattress service to your specific orthopedic or back-support requirements.

High-end mattresses will give you between 6 to 10 years, while those in the budget range generally last between 3 to 5 years.